Frequently Asked Questions

Everything you need to know about our dermatologist-tested formulas and your order.

Are Advanced Clinicals products cruelty-free?

Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals at any stage of the production process.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the United States. You will receive a tracking number via email as soon as your order departs our warehouse.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days for a full refund, minus shipping costs.

Can I use multiple Advanced Clinicals serums together?

Absolutely! We recommend layering from thinnest to thickest consistency. Always allow each layer to fully absorb before applying the next, and finish with a moisturizer.

Do you ship internationally?

Currently, we ship to most major countries. International shipping rates and delivery times vary by location and are calculated at checkout.

Are your products safe for sensitive skin?

Our formulas are developed with high-quality ingredients and are dermatologist-tested. However, we always recommend performing a patch test on a small area of skin before full application.